Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals to check if a surgery appointment is needed for the service you require.

How to Book an Appointment

You can make an appointment in the following ways:

As part of our response to Coronavirus we want to protect patients from potential exposure. As a result all patients needing to see a GP or a nurse will be booked into a telephone consultation and will only attend the surgery if a clinician arranges this with them. We will be implementing this over the coming days and thank you for your understanding.

For more information about our appointments, please see our Appointment System page.

Online Appointment Booking

We offer online booking of appointments for patients who register to use the service.

If you would like to use this service then please, complete our Register for Online Services form.

  • A patient can only have 2 appointments booked at any one time
  • Appointments with the nurses are for blood tests or blood pressure checks only
  • The internet does not display all appointments, so if there is not a convenient date or time please contact the surgery

If you have any problems accessing this service then please ring Jane at the surgery, on 01453 889957 who will be happy to help.

Telephone Consultations

The practice has allotted a specific time in each doctor’s morning and evening surgery for telephone consultations. These can be booked in advance with the receptionist and the doctor will ring you back at the agreed time.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Nurse Triage

Frithwood Surgery has a triage system which is being run by our senior practice nurse, Annette Marsh.

The service is only available on a Monday morning. The practice nurse will assess each patient’s needs by means of a telephone call in order that patients can then receive the most appropriate advice and care.

Our aim is that calls from the practice nurse should be received by patients no later than 10:00.


If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.