Before the onset of the Coronavirus (Covid-19) pandemic, Frithwood Surgery would see around 300-400 patients, staff and visitors come through its doors each day. However, since the outbreak, we have been forced to reduce this number to nearly zero to ensure that you, our staff and particularly our vulnerable patients remain as safe and healthy as possible.
At present, if you phone to request an appointment, our Reception team will, where appropriate, offer you a call-back from a GP or practice nurse. The GP or nurse will discuss with you the best course of action for your treatment and, if you need to attend the practice, the best time of day for an appointment.
Other measures are also in place to reduce footfall. Where possible, patients will be seen at our drive-thru marquee in the main car park. Additionally, a window is open to access our dispensary and a secure letter box for prescription requests can be found at this location.
We would like to apologise for any inconvenience these measures are causing and will continue to do our very best to keep you informed of subsequent changes during these extraordinary times.