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Noticeboard

patient surveyFRITHWOOD Patient Participation Group(PPG)

It is now a requirement for every Surgery to have a PPG.  The Patient Participation Group (PPG) is a group of patients at a surgery who have an interest in the services provided. Patient Participation Groups cross barriers, embrace diversity and work in partnership with the surgery to improve common understanding and help identify new services to meet patients' needs.

Every registered patient at Frithwood Surgery is a member of our Patient Participation Group, but if you are interested in getting more involved please contact the Practice Manager. 

 

PPG LOTTERY - For Details see Patient Participation Group

 

 

 


Practice Management

Ruth Henney

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Jane Clark

Administrator - 01453 889957

Kelly Scutt

Medical Summariser

Reception

Sarah Morris
insurance queries
Lynn Hayward-Berry (f)
Karen Steele (f)
Sarah Boulton
Donna Stafford
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 

Secretaries

Jan Legg
01453 889956
Christine Aldridge (f)
 
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