45 Tanglewood WayBussage, Stroud, Gloucestershire, GL6 8DETel: 01453 882868
It is now a requirement for every Surgery to have a PPG. The Patient Participation Group (PPG) is a group of patients at a surgery who have an interest in the services provided. Patient Participation Groups cross barriers, embrace diversity and work in partnership with the surgery to improve common understanding and help identify new services to meet patients' needs.
Every registered patient at Frithwood Surgery is a member of our Patient Participation Group, but if you are interested in getting more involved please contact the Practice Manager.
PPG LOTTERY - For Details see Patient Participation Group
To avoid error and confusion, WE CANNOT ACCEPT REQUESTS ON THE TELEPHONE. This is NHS Policy.
It is safer for you if you either make your request by letter, by fax 01453 731302 or if you prefer, by using the special Repeat Prescription print-out note attached to your prescription which details all of your medication.
If you would like to order your repeat prescription by EMAIL then please click on the following link; firstname.lastname@example.org.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
EMIS ACCESS will now be know as Systm Online. you will still be able to log into this system with the user name and password that you have already.
If you have registered to use EMIS Access then you can order a repeat prescription using the Systm Online website (link below).
If you would like to find out more information regarding Systm Online and/or obtain an application form please ask at reception. If you want your prescription to be sent to you in the post, please enclose a stamped addressed envelope.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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