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patient survey

FRITHWOOD Patient Participation Group(PPG)

It is now a requirement for every Surgery to have a PPG.  The Patient Participation Group (PPG) is a group of patients at a surgery who have an interest in the services provided. Patient Participation Groups cross barriers, embrace diversity and work in partnership with the surgery to improve common understanding and help identify new services to meet patients' needs.

Every registered patient at Frithwood Surgery is a member of our Patient Participation Group, but if you are interested in getting more involved please contact the Practice Manager. 


PPG LOTTERY - For Details see Patient Participation Group

PPG Health Walks will recommence on April 3rd 2019

Appointment System Changes - See Appointments




Tablets Order your repeat prescription online   

Repeat Prescriptions                                                    

To avoid error and confusion, WE CANNOT ACCEPT REQUESTS ON THE TELEPHONE. This is NHS Policy.

It is safer for you if you either make your request by letter, by fax 01453 731302 or if you prefer, by using the special Repeat Prescription print-out note attached to your prescription which details all of your medication. 

If you would like to order your repeat prescription by EMAIL then please click on the following link;

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. 

EMIS ACCESS will now be know as Systm Online. you will still be able to log into this system with the user name and password that you have already.

blue_yellow_pillsIf you have registered to use EMIS Access then you can order a repeat prescription using the Systm Online website (link below).

If you would like to find out more information regarding Systm Online and/or obtain an application form please ask at reception. If you want your prescription to be sent to you in the post, please enclose a stamped addressed envelope.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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