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patient surveyFRITHWOOD Patient Participation Group(PPG)

It is now a requirement for every Surgery to have a PPG.  The Patient Participation Group (PPG) is a group of patients at a surgery who have an interest in the services provided. Patient Participation Groups cross barriers, embrace diversity and work in partnership with the surgery to improve common understanding and help identify new services to meet patients' needs.

Every registered patient at Frithwood Surgery is a member of our Patient Participation Group, but if you are interested in getting more involved please contact the Practice Manager. 


PPG LOTTERY - For Details see Patient Participation Group




Latest News

PPG Health Walk

The PPG Health Walk will resume again in April 2018 when, hopefully, the warmer weather will encourage new additions to their happy band which will meet every 2 weeks for a health-enhancing gentle walk in the area. 

Practice Newsletter

A copy of this months PPG Newsletter can be downloaded here.

PPG Newsletter June 2014

Newsletter re Dr Tim Crouch's retirement

PPG Newsletter July 2014

PPG Newsletter Aug 2014

PPG Newsletter Sept 2014

PPG Newsletter April 2015

PPG Newsletter July 2015

PPG Newsletter Oct 2015

PPG Newsletter Jan 2016

PPG Newsletter Feb 2016

PPG Newsletter Summer 2016

PPG Newsletter Autumn 2016

PPG Newsletter Winter 2016

PPG Newsletter Spring 2017

PPG Newsletter Summer 2017

PPG Newsletter Autumn 2017

PPG Newsletter Winter 2017


The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.

It doesn’t take long and you don’t need to give your details on your feedback form.

Look for details in the reception or waiting room. You can ask a member of staff how you can take part or find out more online by going to the website



If you would like to know where to turn for help when you are ill or injured but it is not an emergency please click on the link below which will take you to a website that can offer advice. 


Registration letters from NHS England - please respond if you get one

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure that the patients details on GP lists are accurate.  Letter are being sent to some patients, but not all.  If you do receive a letter, please either confirm your details or submit any changes.  For more information about this project please visit  


Did you know that you can email the Surgery using for Non Urgent medical questions/queries, Medication queries or requests for the completion of a MED3 form (sick note)?  Any messages sent to this email address will be checked daily.

Please do not use the email address to cancel or arrange appointments as this still needs to be done directly with the Surgery or by using the online service - Systm Online if you are a registered user.


This year the flu clinics are on Saturday 30th September 2017 & Saturday 14th October 2017 both clinics are 9.00am-12.15pm. Please bring you invitation letter with you.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website